BYAPPTONLY may offer products on a pre-order basis, prior to the official release date. We will make our best effort to meet these release dates, but they are subject to change based on manufacturing schedules. Pre-order payments are processed immediately. We will send thorough updates if there are changes to the estimated delivery date of the product. If you decide to cancel a pre-order, please contact firstname.lastname@example.org and provide your order number and the reason for cancelling and we will issue a full refund. Please allow up to 10 business days for the refund to reflect to the credit/debit card that was used to make the original purchase.