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Afterpay FAQ

What is Afterpay?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

How do I use Afterpay? 

Just shop on byapptonly.co and check out as usual. At checkout, select "Installments by Afterpay" as your payment method. Do not enter in your card information. 

After completing checkout, you will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. 

Please note, all items in your shopping bag must be eligible for Afterpay, and the bag value must be between $150 and $1000. 

How does the Afterpay payment schedule work? 

All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can’t pay an Afterpay installment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

Will I be notified when a payment is due?

Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view your orders and payment schedules on Afterpay.com or in the Afterpay App.

Can I pay early?

You can make payments anytime before your due date. If you’d like to make payments before your scheduled pay dates, you can do so through your Afterpay account. Just select the installment you’d like to pay early and hit "Pay Now."

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered within our standard shipping timeframes like any order from byapptonly.co

Is there a limit to how much I can spend on a single Afterpay transaction?

Yes, your bag value must be between $150 and $1,000 to use Afterpay on byapptonly.co

Can I use another form of payment with Afterpay?

Yes, you may also use by.appt.only. e-Gift Cards with Afterpay to pay for your purchase as long as your order total is between $150 and $1,000.

What products are not eligible for Afterpay?

Afterpay is not available on purchases of e-Gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

How do I return or exchange an item purchased with Afterpay?

Afterpay returns follow our standard return policy and are subject to a 10% restocking fee. 

For returns, please contact info@byapptonly.co to request a Return Merchandise Authorization (RMA) number. In addition to providing the RMA number, proof of original purchase will be required for a valid return/refund.

Please note, refunds for Afterpay will be refunded from byapptonly to Afterpay. We cannot provide an exchange, store credit, or cash refund. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.

Can I use Afterpay if I'm an International customer?

Afterpay is only offered to our customers who have a US billing address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Afterpay.

Where can I find out more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.

If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form found here.

If you have additional questions, please contact us or email us at info@byapptonly.co