MATTER IS THE MINIMUM T-SHIRT (LIMITED EDITION)
Limited Edition T-Shirt in support of Black Lives Matter and the fight against Social Injustice, Racism, and Police Brutality. 100% OF PROCEEDS WILL BE DONATED TO BLACK LIVES MATTER & THE NAACP LEGAL DEFENSE FUND.
In addition, each purchase will receive an entry into a raffle for our newest release, The Sidekick.
WARRANTY
BYAPPTONLY is committed to delivering a high standard of products. We stand behind the quality of our products and guarantee that it is free of material and manufacturing defects. However, this warranty excludes normal wear and tear or damage related to misuse, abuse, neglect, and theft. The breakdown of colors and materials over time is not considered a material or manufacturing defect.
If you discover a material or manufacturing defect, we will replace or repair the item at our discretion and in accordance with local law. Warranty claims must be accompanied by an acceptable proof of purchase from an authorized retailer.
To file for a warranty claim, please contact info@byapptonly.co and please include any applicable photographs of the defected product. Upon receipt of the claim, a determination will be made. If it is determined that the claim is warranted, a replacement, repair, or a full refund will be issued upon receipt of the product. Please allow up to 10 business days for the refund to reflect to the credit/debit card that was used to make the original purchase.
This warranty applies for one year from the date of purchase.
Customers are responsible for all shipping expenses on the return of BYAPPTONLY products, except those with warranty claims.
Shipping in the USA
We ship Monday-Friday. All orders are shipped out 2-3 business days from when the orders are processed. Please keep in mind that the type of shipping (Standard Shipping, UPS Ground, Priority, Priority Express, etc.) refers to the transit time once the item is shipped out. Please refer to graphic.
EXPEDITED OPTIONS: If you need the bag urgently, we offer 2-Day Air and Next-Day Air shipping. Note that these services don't run on weekends. We will make all efforts to send out orders with expedited shipping ASAP.
TRANSIT TIMES: See map below - all transit times refer to business days (Mon-Fri); so for example, an order shipped out on Tuesday will arrive in San Francisco by end-of-day Thursday, and NYC by end-of-day the following Wednesday.
Question about shipping? Drop us a line or contact us at info@byapptonly.co
We ship around the world Monday-Friday via USPS, DHL, and Fedex.
TRANSIT TIMES: We have 2 different options at checkout for International Orders. There is a 3-5 Business Days option and also a 6-10 Business Days option.
CUSTOMS: Customs policies vary in different countries. We'll work hard to avoid your package experiencing problems, but in the end we can't guarantee you won't experience delays or be charged duties or other fees. We will make every effort to help expedite your delivery but unfortunately we cannot take any responsibility for any dealings with your country’s Customs service.
Additionally, BYAPPTONLY is not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
Question about shipping? Drop us a line or contact us at info@byapptonly.co
What is the difference between The General and The General Lite?
There is slight difference in size. You can find all the dimensions on the corresponding product pages. The Lite straps in 3 clippers while the original fits 4. If you use wireless, you will be able strap in an additional clipper or two in either backpack. The top and bottom pocket are also slightly smaller on The General Lite. The back pocket on the Lite holds a 16-17” mirror while the other one holds 18-19”. Also, we’ve added a magnet to The Lite to keep you workspace open. In terms of total volume the General is 42L and the General Lite is 30L.
When does the product ship when I pay with ShopPay or Afterpay?
Your order will be shipped right away. When you buy with ShopPay or Afterpay, it is the same as any order bought using a credit card or Paypal. Once your order has been accepted and confirmed, it will be shipped within 2-3 business days. More questions about Afterpay? See our Afterpay FAQ for more information.
Do you ship internationally?
Yes, we ship our products internationally! We offer different shipping options for International orders depending on your preference. Please see our shipping policy or our terms and conditions for additional information.
Are The General and General Lite TSA Approved?
Yes, they are TSA Approved and for most major airlines, they are classified as a carry-on luggage. If you choose to carry it on, you may bring shears up to 4” but that is subject to TSA’s discretion. Your clippers can be carried on without a problem. Also liquids over 3.5 ounces more than likely will not be allowed on the plan so best bet is to check in your shears and liquids and carry-on the rest.
How many clippers does each backpack hold?
It varies depending on your tools. The General LITE and The Sidekick are designed to strap in at least 3 clippers while The General V2 fits at least 4. If you use wireless, you will be able strap in an additional clipper or two on either The General V2 or General LITE
Are the bags waterproof?
Yes, the outer part of the backpack is a triple coat weatherproof material and it is sealed with reverse coil zippers to prevent liquid and moisture from entering the backpack.
Do The General Lite or The General fit a blow dryer?
Yes, the top compartment definitely has room to fit a full size blow dryer with room to spare!
How many bottles/cans can the General LITE or The General hold?
The bottom compartment is designed to hold up to 6 full size bottles, spray cans, hair product, etc.
Does my purchase come with a warranty?
Absolutely! All purchases come with a 1-year manufacturer's warranty. Please see our terms and conditions for additional information.
Do you have a return/refund policy?
Yes. BYAPPTONLY LLC is committed to delivering a high standard of products. If you are not satisfied with your purchase, we do have return policy. Please see terms and conditions for additional information.
Do you offer wholesale pricing or bulk discounts?
Yes, we offer wholesale pricing to those interested in becoming authorized retailers. We also offer discounts for bulk orders. For more information, contact us at info@byapptonly.co.
How has The General Barber Backpack changed since the original design?
The current General Barber Backpack is the updated with new and improved enhancements to the original. See product details of The General for additional information.
